Information Technology offers basic technology training classes on the following topics by appointment:

  • KSU Password Self-Service
  • E-mail (Outlook Web App)
  • OneDrive
  • Skype for Business
  • How to connect to KSU WiFi
  • How to connect  KSU e-mail to your cell phone
  • Banner 9 General Navigation

Laptops will be provided, however, if you have a laptop, please bring it.

For self-paced training on Microsoft Office Products please click the below link:

In order to provide timely and reliable service, the point of contact for all technical assistance is the IT Help Desk. To request help, fill out a helpdesk ticket (on-campus) at, call the Help Desk at (502) 597-7000 (7000 on-campus) or send an email to