Training

Information Technology offers basic technology training classes on the following topics by appointment:

  • KSU Password Self-Service
  • E-mail (Outlook Web App)
  • OneDrive
  • Skype for Business
  • How to connect to KSU WiFi
  • How to connect  KSU e-mail to your cell phone
  • Banner 9 General Navigation

Laptops will be provided, however, if you have a laptop, please bring it.

For self-paced training on Microsoft Office Products please click the below link:

https://support.office.com/en-us/office-training-center

In order to provide timely and reliable service, the first point of contact for all technical assistance must be made to the IT Help Desk. To contact the IT Help Desk, submit a service request (on-campus), call the Help Desk at (502) 597-7000 or send an email to helpdesk@kysu.edu.