Information Technology

Information Technology provides technology-based services that support and enhance the mission of Kentucky State University. We play a leadership role in assisting our students, faculty and staff achieve excellence in their teaching, learning and administration experience. Additionally, the department provides training and consulting concerning technology used or proposed to the campus community.

In order to provide timely and reliable service, the first point of contact for all technical assistance must be made to the IT Help Desk. To contact the IT Help Desk, submit a service request (on-campus), call the Help Desk at (502) 597-7000 or send an email to

Scheduled Downtime

System Status

  •  All systems are available


Julian M. Carroll
Academic Services Building
Suite 379
104 University Dr.
Frankfort, KY 40601

Office Hours

Monday - Friday
8:00 a.m. - 4:30 p.m.
Phone: (502) 597-7000

Request help online:

(On-Campus Only)

Request help via Email:

(Response within 1 business day)

Blackboard assistance:

24-hour HelpDesk
Phone: (877) 200-1841
Online: Help Desk Support.

Follett Discover eTextbooks
Phone: (877) 200-1841
Online: Help Desk Support.