Microsoft 365 Apps for Enterprise Downloading, Installation or Quality Issues
Are you experiencing downloading, installation or quality issues relating to Microsoft 365 Apps for Enterprise? Confirm that you have a fast connection to the Internet and that your computer does not shut down or hibernate during the installation process.
Via the Microsoft Knowledge Base
- General troubleshooting for Microsoft 365 Apps for Enterprise installation.
- I received a “Something Went Wrong” error message.
- Visual features or video quality may differ on devices.
Still experiencing issues?
Contact the help desk:
- Web: helpdesk
- Submit a ticket online: (on campus only)
- Email: helpdesk@kysu.edu
- Phone: (502) 597-7000
8:00 a.m. – 4:30 p.m.
Monday – Friday