Campus, Dining and Residence Hall FAQs

Students should avoid travel and not return to reside in the residence halls at this time if at all possible. For students who do not have other housing options, you are eligible to stay in the residence halls; if so, please contact the residence director on-call phone at (502) 352-5447 to make necessary arrangements. 

Kentucky State is asking students to NOT return and move out of the residence halls at this time. 

We are encouraging students to not travel to campus for health and safety reasons, yet if you must obtain items from the residence halls, you are asked to call the resident director on-call number at (502) 352-5447 first to make arrangements. 

No. For safety and security reasons, only residential students themselves can gain access to their own rooms. We are also unable to ship any items. 

At Kentucky State University, housing includes a meal plan. All students and families should be assured that Kentucky State University will credit all student accounts 25 percent for any paid housing and unused meal plans. Student’s whose housing is not covered by institutional aid will receive a 25 percent refund.

Any credit on student accounts will be applied toward any outstanding university balance and if applicable, a refund will be processed and mailed to the student’s address on file.

The Office of the Bursar will review student accounts to verify a zero balance, if the student does not have a zero balance then the 25 percent credit will be applied to the student’s account in the fall semester. If the student has a zero balance and is a graduate, or does not plan to return then a refund will be generated and mailed to the student’s address on file.

Typically, refunds are processed in about two to three weeks but there may be delays. Students will receive up-to-date notifications via their Kentucky State University email accounts.

Yes. Meals will be provided twice per day from the Underwood Cafeteria in the Carl M. Hill Student Center. Brunch will be available from 11:30 a.m. – 1 p.m., and dinner will be available from 5:30 p.m. – 7 p.m. Students can pick up a meal during those times and return to their rooms to eat; no meals may be eaten inside the cafeteria. 86 + Mane will also be closed during this time.
Students who reside in rental houses or apartments that are not owned by Kentucky State University should direct questions regarding their leases to their landlords and are advised to make the decision that best aligns with their personal circumstances.
The Betty White Health Center will be open Monday – Thursday from 9 a.m. – 3 p.m. and Friday 9 a.m. – 2 p.m. for all students. Our nurse practitioner will be available during those times. If you experience symptoms consistent with COVID-19 (fever or respiratory issues), you are asked to first call the Betty White Health Center at (502) 597-6277 to make an appointment to be seen; you will be directed to enter the health center through the rear entrance of the building to avoid exposing others.    

If you experience symptoms consistent with COVID-19 (fever or respiratory issues) when the health center is closed, you are encouraged to contact the Kentucky Department of Public Health COVID-19 Hotline at 800-722-5725 to speak to a trained health care provider. You may also contact the on-call resident director at (502) 352-5447 for immediate assistance or email the nurse practitioner at samantha.todd@kysu.edu.

The Center for Emotional Wellness (formerly known as the Counseling Center) at Kentucky State University will remain fully available through virtual means for our students. We understand that students may experience uncertainty and anxiety during these times, and your health and safety are always of paramount importance to us.
Call to schedule your appointment with our Director of the Center for Emotional Wellness, Dr. Anthony Andrews. His number, along with a list of our other counselors, including emergency contact information can be found below. After contact is made, you will be linked with one of our counselors for a virtual session. The application software that we will be using is “Zoom.” This application is HIPPA compliant and free to download on any computer or mobile device—all you need is WiFi access. After setting your appointment with one of our counselors, you will then be provided with a link that will give you access to the portal for your session.

You are highly encouraged to utilize these services if you would like support during these potentially stressful times. Be safe and take care.

Dr. Anthony Andrews, Director, Center for Emotional Wellness
(704) 451-1904

Ms. LaShonda Duncan, Mental Health Counselor
(502) 936-4565

William Mynk, Mental Health Counselor
(859) 582-8423

Frankfort Regional Hospital
(502) 875-5240

National Suicide Prevention Hotline
(800) 273-8255

Effective immediately, all Campus Life (including Greek Life) events are canceled until further notice. Information about major events scheduled for later in the semester such as SGA/Royal Court elections, etc. will be provided when available. The weight room, gym, game room, and other activity centers will also be closed until further notice.

For health-related questions, contact Betty White Health Center at (502) 597-6277.

For academic-related questions, students should contact their instructors, and faculty should contact their dean.

For general student-related questions, contact Dr. Pernella Deams at (502) 597-6283 or pernella.deams@kysu.edu.

For questions related to student organizations and other activities, contact Katianna Yates at (502) 597-6785 or katianna.yates@kysu.edu.

For staff questions, contact the Office of Human Resources at (502) 597-6667 or human.resources@kysu.edu.

For information technology questions, contact the IT Help Desk at helpdesk@kysu.edu.

For campus facilities questions, contact Paul Cable at (502) 597-6429 or paul.cable@kysu.edu.

For health, safety and environmental questions, contact Eric Robinson at (502) 597-6646 or eric.robinson@kysu.edu.

For student account questions, contact the Office of the Bursar at (502) 597-6278 or bursar@kysu.edu.

For campus safety and security questions, contact Chief Barbara Hayes at (502) 597-6878 or barbara.hayes@kysu.edu.

For questions related to novel coronavirus, email COVID19@kysu.edu.