Academic Support FAQs
WHAT IF I HAVE PROBLEMS ACCESSING BLACKBOARD, HAVE A POOR INTERNET CONNECTION, OR HAVE TROUBLE LEARNING?
Students who do not have internet access at home are encouraged to contact local providers in their area for free access. Some providers have pledged to help students without internet access during the COVID-19 pandemic.
BESIDES CLASSES, WHAT ACADEMIC ACTIVITIES WILL LIKELY ALSO BE AVAILABLE TO ME AS I PLAN TO GRADUATE OR FIND A SUMMER JOB?
Through our Handshake career portal, you can continue to learn about how to write effective resumes and cover letters and get advice through its resource library on how to prepare for a career. The Office of Career Services and Professional Development professional staff will continue to answer emails and provide you with individualized support. They are also exploring how to offer training and networking events virtually with local employers and will post information to the campus community as these become available.
The Blazer Library is fully equipped to address your learning needs through its ebook collections and access to online periodicals.
Lectures planned by academic programs will be suspended along with other forms on in-person public programming. However, faculty members may be able to host virtual events with outside speakers by arrangement. This would be a course-specific activity and information would be provided by your instructor.
In an effort to ensure the protection of all of our students, the Thorobred Learning Center (TLC) is closed until March 23, 2020. If you have assignments or need assistance in the interim, the university does provide free online tutoring! The name of our online tutoring platform is Smartthinking. Smarthinking gives students any time, anywhere access to academic help from experts, even when they can’t get to TLC. Smarthinking is linked in every Blackboard course room. We reference the link in the course room as “Live Tutoring.” All students have access to the services at no cost. With Smarthinking, you have 24×7 live, personalized tutoring in core subjects and expert guidance for improving students’ writing — from essays to resumes. Below you will find user instructions and videos to watch.
1. Log into Blackboard: http://kysu.blackboard.com
2. Select the course you need to connect with a tutor.
3. On the left side of the screen select the “Live Tutoring” link
4. If you do not see either link, select “Tools” and choose the Smarthinking link.
5. The Smarthinking homepage will load.
6. Now you are ready to connect with a tutor.
Videos to watch: